Workplace Challenges

Asking for a raise ... crossing the line ... worried about layoffs

Q: My 48-year-old father won't stand up for himself. He manages a manufacturing plant and he recently found out that a colleague with fewer years of seniority and who puts in fewer hours than he does makes more money.

VERA N. HELD - Make It Work
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My dad re-invented himself when he came to Canada 10 years ago and I'm proud of him, but no matter what I say he still feels it's not right to ask for a raise. I am a 22-year-old university student and my family is from Kazakhstan, south of Russia in Central Asia.

A: You came to Canada when you were 12 and speak and write English like you were native born. It also sounds like you are quite North American in your thinking. Your dad, however, came to Canada at 38 and he remains fully enmeshed in the cultural norms of Kazakhstan. He's not alone. Canadians who come from all over the world -- many of whom live in our fair city -- also feel it's not ethical to toot their own horns. I recommend you continue to "gently" impress upon your dad that in Canada asking for a raise based on merit is the norm. Further, I recommend he document all his work hours and that he bring this document with him when he speaks to his boss.


Q: I run a business and in time became "friends" with one of my staff. I feel that "Sarah" has tried to take advantage on more than one occasion. She expects time off with pay and perks other staff do not get. However, when I asked for a small favour -- overtime on a Saturday for a special project -- she balked and refused to come in. Got any advice?

A: It sounds like this employee's got a wee bit of an entitlement attitude and she needs a wake-up call. To ensure all staff get the same treatment and that your business continues to run smoothly, you need to establish clear boundaries. For example, lay out clear written company policies in regards to sick days and time off. And when Sarah asks for perks and extras refer to the written guidelines you've established. Be honest with yourself ongoing about where this gal fits in your personal life; your professional boundaries will become better defined as a

result.

Q: My husband has run a restaurant for many years. He has loyal customers and so far he hasn't had to lay off anyone. But his staff is worried. Do you have any advice on how to deal with employees who are scared that they may be laid off in the near future?

A: As concerns arise, your husband should address them head on. In these economic times, no one's job is secure and it would be unrealistic to think otherwise. The good news is while there are no job guarantees, good people with good skills inevitably create a spot for themselves. Let's hope your husband's venue continues to bring in the crowds.

-- Vera Held (www.veraheld.com) is a coach, facilitator, speaker, writer, PR consultant and author of How Not to Take it Personally. Send your workplace questions to Vera at vheld@sympatico.ca.



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